awn  elly - Domiciliary Care
Our Services
  • Assistance with bathing / showering
  • General Care - assistance with personal hygiene, toileting, dressing, assistance with daily living, i.e. getting up and going to bed
  • Meals - cooked in your own home
  • Domestic Help - Housework, laundry, ironing, shopping, pension collection and gardening
  • Befriending and Sitting services - Individually tailored for content, timings and duration
  • Escort services
 
We provide services on the following basis:
 
  • Routine visits once to four times daily; half an hour to an hour in duration
  • Overnight stays
  • 24 hour service available
  • Domestic services - from half hour duration to 3 hours
  • Flexible service as needs of client develops
 
Care plans:The care plans we develop are individually client based and will involve family, main carers from the initial visit.

The care plan is developed following the initial needs assessment completed by one of our managers and information held is in complete confidentiality. Our care plans will basically explain routine tasks to be undertaken by carers, at the specific times agreed.Information will be left for the client at their address and this includes a service user guide (this leaflet), a copy of their care plan including a risk assessment, our contact numbers, our complaints procedure and other useful information.The risk assessment is completed to identify any risks that may occur during a visit, to either the carer or the client.Within the care plan document the carer will write a summary on every visit, which gives a brief overview of any interventions that occurred during the visit. Before leaving, the carer will finally ask the client to authenticate their time sheet.
 
Regular reviews of care will continue throughout the clients time with Dawnkelly Homesupport.
 
Confidentiality:An essential element of all DawnKelly Homesupport employee training evolves around confidentiality. Any particular information received by an employee from a client will not be divulged by the employee without the prior approval of that client, except where such disclosure is required by law.Specialist services:
 
  • Elderly clients with reduced physical capabilities, with early stages of dementia, Alzheimer’s etc. are cared for with dignity and respect, by experienced personnel
  • Palliative care, clients with limited life condition
  • Adults with physical disabilities such as multiple sclerosis
  • Degenerative bone diseases, epilepsy, trauma caused through incidents and learning disabilities
  • Clients suffering with mental health problems such as depression, stress, bi-polar illness etc.
  • Befriending service tailored for any individual needs.